Information Strategy Planning and Consulting
Based on the client’s corporate development strategy and supported by proven methodologies and tools, we provide comprehensive information strategy services. This includes overall IT planning, implementation roadmaps, solution selection criteria, and technology standards—ensuring that digitalization efforts are practical, executable, and value-driven.
IT Operations Outsourcing Services
Leveraging standardized ITIL frameworks, we deliver SLA-compliant services for clients’ existing software systems, network infrastructure, and desktop environments. Services are provided through a tiered model including service desk, first-line support, second-line engineers, and senior consultants.
Application Development Services
We provide end-to-end IT design and development services, covering software requirements analysis, system design, coding, system testing, deployment, and implementation. On the infrastructure side, we also deliver network requirements analysis, architecture design, cabling projects, environment testing, and deployment. With years of industry expertise, we ensure the entire process is highly standardized and process-driven.
Application Management and Support Services
1. Operations Management System Consulting
Provide consulting support to help IT departments establish and enhance operational management systems. This includes daily system maintenance, system upgrades, incident response and tracking, issue resolution and feedback management, change management, and development management.
2. Process-Oriented Management Consulting
Provide tailored recommendations to help IT departments design efficient, standardized operations management processes that align with their organizational needs and application systems.
3. Professional Training for Operations Teams
Leverage the consulting team’s extensive IT management expertise to help IT departments build professional operations teams through comprehensive training programs.
